From the user panel to your first connection

VPNCX Setup Guide

Follow the steps in order: create an account, choose a plan, get a subscription, import it into the client, and verify the connection. Each step explains where to find the relevant entry, what you should see afterward, and what to do next.

Create an account Choose a plan Get a subscription Import the client Verify the connection

Prepare your account first

Create a VPNCX account

First, open VPNCX’s account creation page. Registration only requires a username and password; no email address is needed. You will use the username to sign in to the user panel, so choose a combination that is easy to recognize without being confused with a commonly used public nickname. Store the password separately and avoid reusing it across services.

Submit the form when you are finished. When the page confirms that the account was created, it will take you to the sign-in or user-panel flow. Do not look for routes yet: the new account needs an active plan before the panel can display subscription details. If the username is already taken, choose another and submit again. If the password does not meet the required format, follow the hint beside the field and resubmit.

Sign in with the username and password you just created. Once you reach the panel, confirm that it shows the correct account before choosing a plan. VPNCX does not require an email address, so your username is an important account identifier; save it securely together with your password after creating the account. If you forget your sign-in details or the page behaves unexpectedly, visit the support page for guidance under Accounts and Subscriptions.

Start Free Then continue by choosing a plan that fits your needs.

Order based on your usage

Choose a plan and complete your order

After signing in to the user panel, open the plans section. VPNCX monthly subscriptions include ¥9.9/month with 60GB, ¥18/month with 250GB, and ¥28/month with 500GB. Monthly data resets each month on the activation date, making these plans suitable for users who prefer a regular data allowance. Consider your typical usage when choosing: light browsing and text tools generally use less data, while video, system updates, and large file transfers consume it faster.

If you prefer using data by total allowance, the panel also offers never-expiring packages: ¥158/300GB, ¥358/1000GB, and ¥658/3000GB. These packages remain available until the data is used and do not reset monthly. Monthly subscriptions and data packages follow different billing models, so check the card title, allowance, and term before ordering rather than comparing a monthly allowance with a long-term total.

After choosing a plan, click Start or Select on its card to open the order confirmation. Check that the plan name and amount are correct, then complete the payment flow shown on the page using Alipay, WeChat, or USDT. Return to the user panel after payment. When the order status updates, the plan has usually been added to the account, and the account overview will show the available subscription or relevant entry point.

If you find that the data tier is not suitable, monthly subscriptions support upgrades during the term, with the price difference converted into remaining days. Do not create the same order again or refresh multiple pages repeatedly after payment. If the order status does not update as expected, keep the current order details and contact support through the panel ticket entry. The standard refund policy is a 14-day no-questions-asked refund; see the Terms of Service for the applicable conditions.

View Plans in the Panel Return to the account overview after the order takes effect.

Use the account overview

Get your subscription and client

After the order takes effect, open the account overview in the user panel. It brings together your plan status, subscription entry, and next steps. The subscription syncs VPNCX routes to the client and is not the same as a normal web address. Use the copy button provided in the panel; do not guess it from the browser address bar or manually add or remove characters.

Click the copy option in the subscription section, then paste it when importing into the client. The actual subscription is generated by the panel for your account, so this guide does not display a usable subscription address. The example below is only to help you recognize the format and is intentionally invalid:

https://example.com/sub?token=YOUR_TOKEN

After copying, do not paste the subscription into chat windows, public documents, or screenshots. It synchronizes your routes, so whenever you use another device, get it from your own user panel again. VPNCX supports unlimited devices, but each device still needs the client for its platform installed separately before importing the subscription available under the same account.

Get the client from the user panel as well. Open the download section and choose Windows, macOS, Android, iOS, or Linux for your current system. The site’s marketing pages do not provide static installer direct links, which helps prevent downloading the wrong platform file and lets the panel show the correct entry based on your account status. Install the client after downloading it, but do not create protocol settings manually yet; use subscription import in the next step.

Follow the steps for your device

Import the subscription on each platform

Each system uses its own VPNCX client, but the import process follows the same pattern: open the client after installation, find subscription management, paste the subscription copied from the user panel, give it an easy-to-recognize name, and run an update or sync. Once the region and route list appears, the import is complete and you can connect.

Windows client

Select the Windows client in the user panel’s download section and open it from the Start menu after installation. On first launch, the system may ask for permission related to network connections; confirm it to enter the main interface. Find “Subscription,” “Subscription management,” or “Import,” choose to add one from a link, paste the subscription you copied, and give it a recognizable name such as “VPNCX Routes.”

Save it and run an update. Keep the client window open while it reads the subscription until the route list appears. If the list is still empty, check that you did not copy the plan page address by mistake, then return to the account overview and get the subscription again. Do not change protocol fields randomly in advanced settings; keeping the client defaults is the easiest way to connect for the first time.

macOS client

Choose the macOS client in the user panel and install it. On first launch, macOS may ask you to approve a network extension or VPN configuration. Follow the system prompt into Settings and allow it, then return to the client. This permission determines whether the client can create a system network connection; if you skip it, an imported route still will not connect.

Open the client’s subscription management page, choose import by link, paste the subscription, save it, and refresh. When syncing is complete, routes grouped by region will appear. If the client is in the menu bar, use its menu bar icon to reopen the main window. When using iCloud, the App Store, or other system services, keep the default routing mode first; investigate more detailed split-routing options only after the basic connection works.

Android client

Open the download section in the user panel, get the Android client, and install it as prompted. Find Add subscription after opening it; this is usually shown as a plus sign, Import, or Subscription management. Choose import from the clipboard or a link, paste the subscription, and confirm the update. Once routes appear, stay in the client for now instead of switching to complex routing rules.

The first time you tap Connect, Android will show a system VPN permission prompt. Allow it so the client can connect the selected route to the system. Some devices restrict background apps; if the connection often drops after the screen locks, allow the client to keep running in the system battery or app settings. Menu names vary widely by manufacturer, so check the Connections and Troubleshooting section of the support page for the relevant entry.

iOS client

Open the iOS entry in the user panel and get the compatible client by following the page instructions. After installation, open the client’s subscription or configuration page, choose to add by link, paste the subscription, and save it. After a successful update, available routes will appear. If the system asks whether to allow a VPN configuration, confirm and complete the system verification.

Return to the client, choose a route, and turn on the connection switch. When a VPN status appears in the status bar or system settings, the system configuration is active. If the client does not read the clipboard during import, press and hold in the input field and choose Paste. Do not save subscription content in a public note or convert it through an unfamiliar site; using the entry provided by the user panel is the clearest approach.

Linux client

Linux users should also get the VPNCX client and its instructions from the user panel. After installation, open subscription management, paste the subscription, and update the routes. Desktop environments handle system network permission prompts differently, so follow the system instructions during the first connection. If you need to compare protocols or study route topology, read the technical reference instead of changing complex parameters during the initial import.

Get the Client Start connecting after the routes finish syncing.

Finish the initial setup

Connect to a route and verify it works

After the subscription finishes syncing, choose a route in a region suitable for the service you want to use. For the first test, start with a nearby region, click Connect, and wait for the client to show “Connected” or a similar status. Do not switch between several routes before the connection finishes; the client may not have time to release the previous connection, making the cause harder to identify.

Once the client shows that you are connected, open a browser and visit the international website or tool you need to use to confirm that it loads normally. Then open your usual apps and check sign-in, text interaction, and media playback. The key test is not just the client switch, but whether the actual app works through the selected route. If the browser works while an app still uses an old connection, fully quit the app and reopen it.

If a page will not open, disconnect the current route first and wait for the client to return to a disconnected state, then try another route in the same region. For video services, prioritize routes marked Netflix or Disney+; for AI Tools, choose a stable route in the relevant region. During peak hours, if connection stability matters most, try an IEPL dedicated route first, then switch protocols based on your device environment. For route selection and the difference between direct and relayed connections, continue with the Protocol and Route Technical Reference.

If no routes sync, return to the account overview to confirm the plan status, then refresh the subscription. If routes sync but cannot connect, check whether the client has system network permission. If only one website is affected, switch to another region and reopen it. Check in this order—account status, subscription sync, system permissions, route selection, and target app—to locate the issue faster than repeatedly reinstalling.

Once verification is complete, the initial setup is finished. For everyday use, you normally only need to open the client, choose a route, and connect; there is no need to create an account or place another order. When routes update, refresh them in the client. For account, connection, speed, or billing questions, visit the support page and browse by category. To understand differences between Hysteria2, TUIC, VLESS, Trojan, and other protocols, continue to the technical reference.

Setup complete

For everyday use, choose a route and connect

VPNCX supports Windows, macOS, iOS, Android, and Linux with unlimited devices. Subscription updates, plan status, and client entry points are all available in the user panel.

Open the account overview